When you’re too busy to ethically accept new clients…

As a CEO, it can be challenging to manage everything on your own, and it can become even more difficult when you hit a wall and realize that you just can’t take on another client without letting your current ones down. It’s a frustrating and all-too-common problem that can have serious consequences if left unaddressed. That’s why it’s crucial to have systems and processes in place to manage your workload effectively.

As someone who has personally experienced this recently, I understand the impact it can have on your goals and targets, and I’m excited to share some of the solutions we implemented here at Scale To Impact to overcome capacity constraints.

Fractional COO


A Fractional COO is a highly experienced professional who works part-time as a Chief Operating Officer for your company. They can provide guidance on business strategy, manage operations, and help you develop and implement processes to improve efficiency and productivity.

Fractional COOs are ideal for small and medium-sized businesses that cannot afford a full-time COO but need an experienced professional to help them manage their operations effectively. According to research conducted by Harvard Business Review, hiring a fractional COO can help companies save up to 70% of the cost of hiring a full-time COO, while still getting the same level of expertise and guidance.

Operations Manager


An operations manager is responsible for overseeing the day-to-day operations of a company, including managing staff, developing and implementing processes, and ensuring that the company’s operations run smoothly. Hiring an operations manager can be a great way to free up your time and focus on other areas of your business.

According to research conducted by the Bureau of Labor Statistics, the demand for operations managers is expected to grow by 10% over the next decade, making it a highly sought-after position. Furthermore, a study by McKinsey & Company found that companies with effective operations management were 50% more likely to outperform their competitors in terms of profitability.

Online Business Manager (OBM)


An online business manager (OBM) is a virtual assistant who provides administrative, operational, and strategic support to your business. They can help you manage your workload, implement processes, and develop strategies to help your business grow.

Certified online business managers are highly skilled and have received extensive training in all aspects of online business management. They can help you save time, reduce stress, and improve the overall efficiency of your business.

Online Business Management Agency


If you’re looking for a more comprehensive solution to manage your business, consider hiring an online business management agency. These agencies can provide a wide range of services, including administrative support, operations management, marketing, and sales support, and strategic planning.

Working with an online business management agency can help you streamline your operations and save time while ensuring that your business runs smoothly. According to a survey by Entrepreneur, companies that work with online business management agencies can save up to 40% on overhead costs.

Implementing Processes to Overcome Capacity Constraints


Now that we’ve discussed some of the solutions to overcome capacity constraints let’s dive into how you can implement these solutions effectively.

Define Your Processes


The first step in implementing processes is to define them clearly. Identify the areas of your business that are causing the most stress and focus on developing processes to address those areas.

For example, if you’re struggling to manage your workload effectively, consider hiring an operations manager or a fractional COO to help you develop and implement processes to improve efficiency.

Use Tools to Streamline Your Workflow


There are several tools available to help you streamline your workflow and automate some of your tasks. For example, you can use project management software to manage your projects and track your progress, or you can use automation

In conclusion, as a busy CEO, you don’t have to let capacity constraints hold you back from growing your business and taking on new clients. By implementing the strategies outlined in this blog post such as hiring an executive assistant, outsourcing, automating your business processes, and delegating tasks effectively, you can overcome these constraints and focus on the critical aspects of your business that require your attention.

Remember, the key to success is not trying to do it all on your own. By building a trusted team around you and leveraging the power of technology, you can achieve your goals and targets and take your business to the next level.

Thank you for taking the time to read this blog post. If you have any questions or would like more information about our operations management company, online business management agency, fractional COO services, or certified online business manager program, please don’t hesitate to contact us. We’re here to help you achieve success!


Your business’s journey to streamlined success starts with a simple conversation.